All the procedures
-
Type of billChoose between paper or email billing statements
-
Your billsView your billing history
-
Download billsDownload all your bills in one go
-
Bill duplicateGet a duplicate of your bill
-
Submit your readingSubmit your last meter reading
-
Track your consumptionView your water consumption history
-
Your applicationsTrack all your applications and check their status
-
Supply connectionI don't have water and need to contract a connection
-
Service line requestI'm not connected to the mains supply
-
Supply cancellationDisconnect your water supply
-
Your contractsView all your contracts and update your information
-
Authorized personsView who can access your contract and add authorized persons
-
Your mailing informationCheck/Update your mailing information
-
Change holderI have water but want to change the contract holder
-
Your bank detailsUpdate the bank account linked to your contract
-
Digital noticesEnable or disable digital notices for your contracts
-
Your personal informationEdit your email or phone number
-
Make an enquiryAny doubts? Get in touch and we'll help you
-
Report an issueReport a faulty meter or other issue
-
Report a possible fraudLet us know if you may have detected a fraud
-
Request your personal informationRequest a copy of the personal information we have about you
-
Attach documentsUpload the required documents to process your application
-
Submit a claim or complaintDescribe your claim or complaint and we will answer you as soon as possible
How can we help?
-
Your applicationsTrack all your applications and check their status
-
Supply connectionI don't have water and need to contract a connection
-
Service line requestI'm not connected to the mains supply
-
Supply cancellationDisconnect your water supply
-
Your contractsView all your contracts and update your information
-
Authorized personsView who can access your contract and add authorized persons
-
Your mailing informationCheck/Update your mailing information
-
Make an enquiryAny doubts? Get in touch and we'll help you
-
Report an issueReport a faulty meter or other issue
-
Report a possible fraudLet us know if you may have detected a fraud
-
Request your personal informationRequest a copy of the personal information we have about you
-
Attach documentsUpload the required documents to process your application
-
Submit a claim or complaintDescribe your claim or complaint and we will answer you as soon as possible